Building Your Own SaaS on the Intum Platform

Intum allows you to create your own SaaS product — with a custom registration domain, module configuration, and branding. People registering from your domain will get accounts configured exactly the way you set up.

How It Works

In short: configure a reference account, create a Product App, provide a domain, and submit for approval. Once accepted — you have your own SaaS.

1. Prepare a reference account — enable the modules that should be available, add your own Platform modules, configure what’s needed
2. Go to Platform - Product Apps and create a new one
3. Fill in the form:
   • Name — the name of your product (e.g., “InDesk - helpdesk for businesses”)
   • Code — a unique identifier (e.g., indesk)
   • Managing account — your account from which you manage the product
   • Reference account — the template account from which the configuration is copied
4. In the settings, provide:
   • Domains — registration domains (e.g., indesk.pl)
   • Default modules — what should be enabled after registration
   • Available modules — what users can additionally enable themselves
   • Branding — logo, colors, display name in the interface
5. Click Publish — the submission will go to the system administrator
6. After approval — registration from your domains creates accounts with your configuration

After approval, users register at e.g. company1.indesk.pl, client2.indesk.pl — each account gets the configuration from your Product App.

What New Users Get

Every account registered from your Product App’s domain:

• Has the default modules you set enabled
• Sees only the modules you made available
• Has access to public Platform modules (if you published them)
• Can see your product’s branding instead of the default Intum branding

Managing Account

Every Product App has an assigned managing account — this is your account from which you manage the product. In the future, you will be able to view statistics of your accounts, manage configuration, and support users from here.

Custom Domain or Subdomain

You can use:

• Your own domain (e.g., indesk.pl) — registration at company.indesk.pl, requires DNS setup
• A subdomain of our domain — simpler, no DNS configuration needed

Domains are specified in the Product App settings. One domain can only be assigned to one Product App.

Limitations

• You cannot use domains reserved by the system (intum.pl, fakturownia.io, etc.)
• The Product App code cannot conflict with existing ones (intum, inconnector, etc.)
• Approval requires system administrator acceptance
• A Product App is a configuration — it does not separate data between accounts (each account has its own data as usual)